As India's Best & Largest Healthcare Consultancy in the area of Quality Accreditation & Certification, we have
more than 15 years of experience & assisted over 1000 Healthcare Organisations to improve Quality and go
for National & International Accreditations & Certifications like the NABH, Entry Level, NABL & JCI.
National and International Accreditations and Certifications like the Full NABH, Entry Level NABH, NABL & JCI
are considered prestigious acknowledgements of the Healthcare Quality as they substantially improve the
safety and quality of care and services provided for Large, Medium and Small Healthcare Organisations.
Quality Standards form the basis of an objective evaluation of the process that can help health care
organizations measure, assess and improve performance. Most of these improvements being possible only by
with grass root changes in the practices followed across the Organisation.
NABH Accreditation for healthcare industry is the most effective way of implementing established processes
and streamlining the administration. This is the most potent way of creating an internal satisfaction and word of
mouth publicity. The advantages of NABH are not new for the organizations as it brings in tremendous
business benefits to the organizations. The ease of third party tie ups and empanelment are known facts.
Hence we bring in expertise for the same to get your institution a guidance which will reflect the results through
the progression. The advantages we bring in with the accreditation services are as follows:
The National Accreditation Board for Hospitals & Healthcare Providers (NABH) Standards is today the
highest benchmark standard for hospital quality in India. For Allopathic Hospitals there are mainly two versions
of the Standards, one being the Full NABH suitable for large Speciality and Tertiary Care Level Hospitals and
Entry Level NABH meant mainly for Smaller Hospitals who do not have the Infrastructure and Resources to
comply with the Full NABH.
Though developed by the Quality Council of India initially on the lines of International Accreditation Standards
like the JCI, ACHS and the Canadian Hospital Accreditation Standards, the Full NABH has now evolved over 5
major revisions and is now seen as an advanced and very practical set of Standards, topical and relevant to
India's unique healthcare system requirements. It is also accepted by ISQUa, the International Society for
Quality Assurance in Healthcare, as an International Accreditation on par with the world's best. The Entry
Level NABH came up nearly 8 years later to meet the needs of smaller Hospitals who were finding it difficult to
comply with the more stringent requirements of the Full NABH.
Both the Full NABH and the Entry Level Quality Standards are effectively Management Systems for all types
and sizes of Hospitals that enable them to deliver High Quality Services. The Standards thus cover the entire
range of operations and services provided by the Hospital, right from registration of patients and their initial
assessment to laboratory services that will be offered in-house as well as those that will be outsourced, display
of patient rights & education, policies & procedures on care of patients, management of medication, hospital
infection control process that has been deployed, facility management & safety, Human resources
management and patient information management systems.
Patients are the biggest beneficiaries from both the Full NABH Accreditation and the Entry Level Certification,
as it results in a high quality of care and patient safety. The patients get services by credential medical staff.
Rights of patients are respected and protected. Patient satisfaction is regularly evaluated. Quality
Accreditations and Certifications also benefit the staff of the hospital as it provides for continuous learning,
good working environment, leadership and above all ownership of clinical processes.
Both the Full NABH Accreditation and Entry Level NABH application in Hospitals stimulate continuous
improvement, enabling the Hospitals in demonstrating commitment to quality care and raises the community
confidence in the services provided by the Hospitals. They provide an opportunity to benchmark with the best.
Major hospital performance related benefits from Implementing either the Full NABH or the Entry Level
NABH
National Accreditation Board for Testing & Calibration Laboratories (NABL), similar to the NABH, is also
an autonomous body, under the Quality Council of India. The primary objective being to maintain an
accreditation system for laboratories suitable for India, developed in accordance with relevant national and
international standards and guides. The NABL Accreditation is a formal recognition of the technical
competence of a laboratory based on third party assessment and following international guidelines. Trained
Assessors taken from institutions all over India, with established credentials in testing and calibration activities
carry out the assessment.
The Joint Commission in an independent, not-for-profit organization that has accredited and certified more
than 20,000 health care organizations and programs in the United States. The Joint Commission accreditation
and certification is recognized as a symbol of quality that reflects an organizations commitment to meeting
certain performance standards.
The Joint Commission International came about in 1994 to meet the healthcare quality accreditation
requirements in countries outside the United States. Though local needs vary and diverse cultures presentunique challenges, the Joint Commission International (JCI) has become recognised as a consistent beacon
for patient safety and quality improvement in the global community. JCI has a presence in more than 90
countries today.
JCI works with health care organizations, governments, and international advocates to promote rigorous
standards of care and provide solutions for achieving peak performance. The accreditation process seeks to
help organizations identify and resolve problems and to inspire them to improve the safety and quality of care
and services provided. The process focuses on systems critical to the safety and the quality of care, treatment
and services. The Joint Commission Standards are developed with input from health care professionals,
providers, subject matter experts, consumers, government agencies and employers. They are informed by the
scientific literature and approved by the Board of Commissioners.
Our approach to the JCI Accreditation makes it a more rigorous exercise when compared with the NABH.
While the aim of both accreditation systems are to improve the safety and quality of care and services
provided, we focus during the JCI more on systems critical to the safety and the quality of care, treatment and
services. The Standards form the basis of an objective evaluation process that can help us measure, assess
and improve performance. By involving the staff at all levels we work to making improvements possible only by
changes in the practices followed across the Hospital. For this reason in the JCI implementation we find it
essential that the senior management of the Hospital from the Directors to the Departmental Heads
demonstrate their total commitment to the exercise, with their participation at every stage of the accreditation
process. The evident display of their involvement will help in ensuring the participation of all in the process.
